Privacy Policy
Effective Date: July 12, 2026
Efatha ("we," "us," or "our") is operated by Pena National Enterprise. This Privacy Policy explains how we collect, use, and protect information when you use the Efatha mobile application and web platform (collectively, the "Service").
1. Information We Collect
Account Information
When you create an account using Google or Apple sign-in, we collect your name, email address, and a unique user ID for account management. We do not store your password.
Audio Data
During active interpretation sessions, Efatha captures audio through your device's microphone. Audio is used solely for real-time speech translation and is not recorded or stored on your device or our servers.
Transcript Data
Text transcripts are generated from your speech during interpretation sessions. If you choose to save a session, the transcript is stored securely in our database. You may discard a session at any time, in which case no transcript is retained.
Usage Data
We collect basic usage information such as session duration and language pairs selected to improve the Service. We do not use third-party analytics or advertising tools.
2. How We Use Your Information
- Audio is sent to a third-party speech translation service for real-time interpretation
- Transcript text is sent to a third-party AI service for translation accuracy verification
- Account information is used for authentication and session management
- Transcript data may be saved to your session history if you choose to save the session
- Generate session notes when requested by the provider
- Improve the Service's reliability and performance
3. Third-Party Data Sharing
We use trusted third-party service providers to deliver core functionality. We require each provider to maintain data protection standards equal to or greater than our own.
- Speech translation provider — processes audio in real time for interpretation. Audio is streamed for processing and is not permanently stored by the provider.
- Translation verification provider — receives transcript text only (no audio) to verify translation accuracy. Text is processed in real time and is not retained by the provider.
Third-party AI services used by Efatha are solely for real-time processing and do not retain your data for model training or any other purpose.
We do not sell your data to third parties. We do not share your data with third parties for advertising purposes.
4. Health Information
Efatha is a communication tool and does not function as a medical device. No patient health information (PHI) is stored on your device. Any health-related content discussed during a session exists only within the transcript, which is protected by the data security and retention practices described in this policy.
5. Data Retention and Deletion
Account data and saved session transcripts are retained while your account is active. Audio is never retained — it is processed in real time and immediately discarded. Discarded sessions are not stored.
When you delete your account, all associated data — including your account information, saved transcripts, and session history — is permanently deleted. To request account deletion, contact us at privacy@efatha.ai.
6. Data Security
All data in transit is encrypted. Stored transcripts are encrypted at rest. Authentication credentials are managed securely through your sign-in provider.
7. Your Rights
You may:
- Request access to your personal data
- Request deletion of your account and all associated data
- Revoke microphone permissions at any time through your device settings
To exercise these rights, contact us at privacy@efatha.ai.
8. Children's Privacy
Efatha is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app or on our website.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: privacy@efatha.ai